TYPE:ServiceMODEL:JettaYEAR:2023
Average Score (205 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
Service technician was very knowledgeable and professional. A1 service!!!!
TYPE:ServiceMODEL:JettaYEAR:2021
Mathew my service advisor takes great care of me and my car.He should receive a promotion and a raise.
TYPE:ServiceMODEL:AtlasYEAR:2024
Thank you for great and fast service! You all are awesome!
TYPE:ServiceMODEL:JettaYEAR:2019
Both service advisors are super friendly and helpful. The wait time on repairs is always reasonable.
TYPE:ServiceMODEL:JettaYEAR:2024
My service agent was extremely kind, helpful, and professional.
TYPE:SalesMODEL:AtlasYEAR:2025
I had a truly outstanding experience purchasing my 2025 ATLAS SE. From start to finish, the Sales Manager, General Manager, and especially Sales Associate Nickolaus Vazquez made the process smooth, respectful, and pressure-free. They answered every question with clarity and patience, never overwhelming me with unnecessary contacts or follow-ups. Their professionalism and integrity gave me complete confidence in my decision. This kind of customer-centered approach is precisely what makes a dealership stand out. I chose this rating because they earned it—through responsiveness, transparency, and excellent service.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Frankie and his team do a great job!
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:SalesMODEL:Golf RYEAR:2025
I was searching for a 2025 VW Golf R, Euro Edition. Nick Vasquez from Auto Nation in Columbus Georgia, quickly started communicating with me, asking for details on what I was looking for. In just a few days he contacted me and told me that he found exactly the car I wanted inbound to another dealer. His manager contacted the other dealership and acquired the car for me. I had to wait almost 2 moths, but put a deposit down to secure the car for my purchase. He (Nick) made everything so easy. By the time the car arrived, he has all the finance paperwork ready, we had an agreed upon trade in value for my Mini Cooper, and I was in and out with the new car in about 1 hour. The entire staff at the dealership was professional and friendly. Nick to be so young, acted like a seasoned pro. My go to guy and dealership for my next new car purchase.