TYPE:ServiceMODEL:Golf GTIYEAR:2024
Great people, minor mishaps in the past but were easy fixes.
Average Score (235 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
Great experience as always using the AutoNation service department. Less than 1 hour from check in to completion for routine 30k mile service. Thank you to the AutoNation service team!
TYPE:ServiceMODEL:TiguanYEAR:2020
Great customer service, and vehicle feels like it's new again.
TYPE:ServiceMODEL:JettaYEAR:2019
I had the best customer service experience and support with the team in Columbus, GA. Michael was my initial point of contact and he provided such a thorough breakdown of my service options—went through everything with me line by line. He was thoughtful, detailed, and kind.
TYPE:ServiceMODEL:AtlasYEAR:2024
Because I like how quick they respond when I call to setup service for my vehicle. No long wait time.
TYPE:ServiceMODEL:TiguanYEAR:2024
Marquella and the entire team provided excellent communication and service. We’re very happy about purchasing a service plan when we bought our new Tiguan.
TYPE:ServiceMODEL:TiguanYEAR:2024
Matthew is always a great service writer
TYPE:ServiceMODEL:JettaYEAR:2018
Staff was really friendly and Mathew fit me in for my service in such a short notice and it didn’t take long at all.
TYPE:ServiceMODEL:JettaYEAR:2020
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Never received an update on the parts needed, never received an update or information during the process or repairs