Average Score (205 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

205 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Myles M.11-11-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great service

  • Rebecca M.11-11-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Calise B.11-09-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Matt is always great!! He does a great job, is always helpful, Knowledgeable, and he provides excellent customer service

  • Naomi L.11-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Extremely friendly and efficient! Mark, my advisor, was a pleasure to work with!

  • Pamela M.11-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I always received the best customer service a person could receive Matthew is a very good person and take care of him customers

  • Vontresa E.11-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • David M.11-03-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    The service man was always at his station and helped me through a very frustrating time with my new car. Very friendly and easy to talk with.

  • Bryan H.10-29-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Staff was great and thorough in explanation.

  • Junhwan S.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I’m not very good at English, but they kindly explained everything to me through messages. They handled everything quickly, and I was able to get the repair done fast.

  • Andra C.10-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Service providers were very friendly and kept me updated throughout the process.