Average Score (217 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

217 Ratings

4.9 Average

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  • Katie H.08-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Perry P.08-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • David M.08-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Just all professional in every regard.

  • Keith J.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great service. Matthew was an amazing service advisor

  • Sharon G.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Adam N.08-27-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    Advisors were amazing to work with techs had the car in and out no issues what so ever

  • Adam N.08-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Everything was awesome they were great to work with

  • Barry B.08-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    You keep the customer updated by sending texts on the status of the vehicle

  • Gunjoong K.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    OK

  • Alton A.08-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great customer service