Average Score (205 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

205 Ratings

4.9 Average

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  • Mary S.12-02-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The service representative showed a lot of care and concern to me about the issues concerning the cost of the repairs to my vehicle. He offered me the opportunity to apply for an interest free loan to help cover the unexpected cost. I felt like he really care about me as a customer.

  • Brian S.11-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Rosie H.11-25-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Everyone was very helpful. My salesman Nick did a fantastic job with it all. He made sure to explain everything to me and made my car buying experience very special.

  • Jacquelyn C.11-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Everyone and everything was great. I really appreciate the service department. Thanks for all that you do.

  • Alex B.11-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Always courteous and prompt service.

  • Randy C.11-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Neisha A.11-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    They were so helpful & friendly. I miss them.

  • Daindra H.11-14-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Leslie D.11-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Michael S.11-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Service Desk was very helpful in communicating brake inspection and oil leak issue.