Average Score (205 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

205 Ratings

4.9 Average

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  • Rosie H.12-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Maria B.12-14-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Great customer service

  • Shirley B.12-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jerry W.12-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Great customer service

  • Jacob S.12-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My experience was smooth

  • Madelen B.12-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They always do a great job servicing and repairing what I expect them to do. They keep me informed on what they did and what needs to be done. Always, respectful and helpful when I visit the dealership.

  • Jodi H.12-09-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Stayed well informed and the process was as timely a possible. Matthew did a fantastic job working hard even though he was alone that day.

  • Florinio F.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I have nothings to say except good work especially Matthew the advisor who understands the issues of my tiguan.👍

  • Christopher H.12-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great service on the vehicle but the time it took was not up to par

  • Michelene J.12-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Mathew in the service department is always great.