Average Score (205 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

205 Ratings

4.9 Average

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  • Alan A.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great service from the ceew! Matthew was great! Answered all my concerns. Also the video analysis and text links are very intuitive!

  • Jakeisha S.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Customer service was awesome.

  • Brett F.01-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Savannah H.01-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Jonah was very personable and very helpful!

  • Caitlin H.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I’m always taken care of very well Everytime I come for a repair for my car . It is very much appreciated

  • Andra C.01-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The service department is very friendly, kept me updated on the progress of my vehicle and very easy to work with.

  • Ginger G.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kevin M.01-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The team there did an excellent job and explained everything they were doing. This experience far exceeded the VW dealership in Macon, GA where I bought the vehicle.

  • Damien S.01-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Great and fast service Matt was a huge help.

  • Ryan H.01-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Marq, Matt and Frankey are Top G’s