Average Score (205 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

205 Ratings

4.9 Average

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  • Vickie B.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The service representatives are amazing. Assist with anything you need. Very knowledgeable

  • Paul H.06-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Annemarie R.06-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Frankie was absolutely professional and eager to make sure everything was taking care of in a fashionable time. Even though they had been backed up a bit he made sure we got done in time to move on to our next appointment. Everyone is always very nice and helpful thanks. Thank you all and special thanks to Frankie.

  • Marteniece M.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Amazing customer service, especially from the guy at the front desk. He has a great personality!

  • Demowah Q.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Ginger G.06-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Barry B.06-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Brett F.06-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Service was accurate and complete.

  • Jacquelyn C.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Chicquan C.06-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021