TYPE:ServiceMODEL:JettaYEAR:2020
Excellent customer service. Professional, personable and knowledgeable.
Average Score (205 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
Easy to make appointment and friendly, helpful staff
TYPE:ServiceMODEL:ID.4YEAR:2023
They did the recall on the doors and the required routine service for 30000 miles and gave us a vechicle to use while they performed the services. The dealership was clean and the staff was friendly.
TYPE:ServiceMODEL:AtlasYEAR:2024
You guys should offer a complimentary wash or vacuum
TYPE:ServiceMODEL:AtlasYEAR:2024
Great service
TYPE:ServiceMODEL:PassatYEAR:2018
Every time I called the service department no one answered.
TYPE:ServiceMODEL:TiguanYEAR:2023
I took my Tiguan for service on July1,2025. I was met at the service desk by Marquella. When I dropped off my vehicle and when I picked my vehicle up, Marquella was very courteous, professional and helpful which made my vehicle experience stress free. Thank you.
TYPE:ServiceMODEL:AtlasYEAR:2023
Marquell, at the service desk, was very helpful and efficient. He was able to get me in the next day for my service issue. The service technician worked on my problem and found a solution. I also appreciate the video.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:SalesMODEL:Golf GTIYEAR:2024