Average Score (205 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

205 Ratings

4.9 Average

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  • William C.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Marquella and the entire team provided excellent communication and service. We’re very happy about purchasing a service plan when we bought our new Tiguan.

  • Larry G.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Matthew is always a great service writer

  • Robert B.07-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Staff was really friendly and Mathew fit me in for my service in such a short notice and it didn’t take long at all.

  • Melody J.07-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Oswaldo A.07-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Never received an update on the parts needed, never received an update or information during the process or repairs

  • Sean Z.07-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Scheduling was easy and communication throughout the process was fantastic

  • Youngho C.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I think we need a little more explanation regarding services for foreign visitors.

  • Deborah D.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Tommy M.07-27-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The sales rep Legacy was extremely knowledgeable, professional and friendly! I would definitely recommend him to family and friendly.

  • Latonya B.07-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024